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Item Return Form

Please fill out this form and submit to us. We will contact you shortly to arrange for returning details.

Returned item(s) must meet these below conditions, here is the checklist:

- Has not been used or worn
- Has not been washed or combed
- In same brand new condition as it was received with the tag attached
- Wig net is included
- Free gifts (if any, i.e. wig cap, lace tape) is included


Customer must return the item(s) within 14 days after receiving the item. Any item that is sent back after the 14-day period will be not accepted.


You may choose to get a refund or store credit for your returned item. Shipping cost is non-refundable in both options. There will be a 20% RESTOCKING & HANDLING FEE of the returned item price for any refund. Alternatively, you may choose to get store credit (equivalent to the price of your returned item) to be used for future order(s) which will not result in any restocking and handling fee.

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