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Shipping

Shipping Method & Courier

 

We ship our products by registered air mail and expedited shipping. For registered air mail, we use several couriers such as The United States Postal Service (USPS), Hong Kong Post, and China Post. For expedited shipping, we use DHL and EMS. 

You could trace your package by clicking into the courier's link with the tracking number provided to you.

1. USPS:
https://www.usps.com
2. Hong Kong Post:
http://www.hongkongpost.hk/eng/tracking/index.htm
3.EMS:
http://www.speedpost.hk/speedpost/index.jsf
4.China Post & Others:
http://www.17track.net/en/

 

Estimated Delivery Time

Delivery by regular air mail usually takes about 10 to 20 working days which is about 2 to 4 weeks. For Brazilian customers, delivery could take 1 to 3 months due to local custom security and postal service in Brazil. Several factors could affect delivery time, such as custom inspection, peak season for postal service such as Christmas, recipients' local postal service, and extreme weather conditions. Please note that the delivery period could be delayed due to increased security measures on all inbound international air mail packages.

Delivery by expedited shipping to most countries takes about 4-9 working days. For most areas in the US, delivery takes about 3-4 working days. PO box delivery address will not be accepted.

 

Shipping Postage

To calculate the shipping postage, simply put the item(s) into the shopping cart and use the shipping calculator to find out the shipping methods available and their shipping rates.

 

Bounced Back / Returned Packages

Some reasons for bounced back or returned packages are insufficient address, incorrect address or unclaimed packages. It is buyers' responsibility to provide us with the correct and complete mailing address and make sure he/she is available on delivery. The time it takes for the package to return back to us ranges from 1-3 months; and upon receiving the package, we will contact buyer to arrange for re-sending the package. Buyer will be charged for the postage to re-send the package. If buyer wants to cancel the order and get a refund, there will be a 20% cancellation fees applied on the item price as per our policy. Postage is also non-refundable in this case.

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